A live chat and customer service platform for real-time customer engagement.
Implementing and branding the chat widget for seamless customer interactions.
Setting up AI-powered chatbots for handling FAQs, lead qualification, and automated responses.
Unifying chat across WhatsApp, Facebook Messenger, SMS, and email.
Syncing chat interactions with sales pipelines and customer history.
Automating chat-to-sales pipeline movement based on lead behavior and interaction history.
Connecting chat with Shopify, WooCommerce, and Magento for real-time product recommendations and order support.
Custom dashboards for tracking agent response time, customer satisfaction (CSAT), and chat-driven conversions.
Using AI to analyze conversation trends, sentiment, and customer feedback.
Measuring the impact of chat-based interactions on sales and customer retention.
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