A customer service platform for ticketing, live chat, and help desk solutions.
Configuring custom ticket workflows, automated responses, and multi-channel case handling.
Implementing real-time chat, AI-driven bots, and automated FAQ responses to improve efficiency.
Unifying customer interactions from all channels into a single support hub.
Syncing Zendesk with CRM and business management tools for seamless customer tracking.
Building a scalable knowledge base and user-driven community forum for automated support.
Creating automated workflows and AI-driven routing for customer inquiries and escalations.
Custom dashboards for tracking CSAT, response time, and agent performance.
AI-powered insights for automating repetitive support tasks and predicting customer needs.
Measuring customer journeys across multiple platforms.
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